My code of conduct

  • I represent my credentials, capabilities and experiences honestly
  • I answer, courteously, inquiries related to services, fees and available equipment
  • I only accept assignments that I have the knowledge, resources and time to do well
  • I disclose, prior to accepting any assignment, any biases that may have relevance
  • I agree, before work starts, what is to be delivered, as well as how, when, and who will bear any delivery cost
  • I agree, before work starts, on payment amount, timing and currency, and who will bear any payment cost
  • I have set my rates at levels that allow me to deliver, on an ongoing basis, the quality levels that my clients require
  • I treat all sensitive information as confidential, and take steps to protect that confidentiality
  • I take any and all steps necessary to ensure consistent delivery of work of a high professional standard
  • I accept responsibility for the quality of work I deliver
  • I continually strive to improve my professional skills
  • I attempt to resolve disputes directly among parties involved
  • I always capitalise on opportunities to further the industry as a whole
  • I do everything possible to meet agreed-upon terms, even when unforeseen problems are encountered
  • I do NOT attempt to change, after work has begun, agreed-upon terms (except by mutual consultation)
  • I do NOT directly contact end clients, or subcontractors, without permission
  • I do NOT unjustly criticise other professionals or their work
  • I do NOT engage in conduct or communication unbecoming of a professional